GDPR Compliance and Privacy Notice from Elevate Health, Chiropractic and Wellbeing Ltd.
What is a Privacy Notice?
Under data protection law you, as a client of Elevate Health, Chiropractic and Wellbeing Ltd. have specific rights. To communicate these rights to you in a clear and concise manner, we are providing you with this privacy notice.
Who We Are
We are Elevate Health, Chiropractic and Wellbeing Ltd., Sheriff Court Building, Dunnottar Avenue, Stonehaven, AB39 2JD, telephone number 01569 766 444, email address firstname.lastname@example.org. For the purposes of processing your personal data we are the Controller.
The Personal Data We Process and What We Do with It
We record and use the following categories of personal data which include: name, address, telephone numbers, email addresses, date of birth and health data relevant for treating you at our clinic. As a recognised healthcare provider we are allowed to store and use your health data. We do not keep data from payments such as the card details, only a merchant copy receipt of payment received.
Sharing Your Personal Data
We only share your personal data with your explicit consent, for example if we refer you to your GP or consultant, or when we need to have your diagnostic musculoskeletal ultrasound images analysed.
Retaining Your Personal Data
We will retain your data for a period of 8 years after your last treatment as this is a requirement of a registered Chiropractor in the UK.
As we process your personal data, you have certain rights. These are a right of access, a right of rectification, a right of erasure and a right to restrict processing.
∙ You may request a copy of your data at any time. Please make such a request in writing or by email to the clinic, whose details are shown above. Please provide the following information: your name, address, telephone number, email address and details of the information you require.
∙ If you believe any of the personal data we hold on you is inaccurate or incomplete, please contact us directly and any necessary corrections to your data will be made without undue delay.
∙ If you believe we should erase your data, please contact the clinic, whose details are shown above. ∙ If you wish us to stop storing or using your data, please contact the clinic, whose details are shown above.
∙ Where you have provided explicit consent for us to use your data you have a right to withdraw this consent at any time.
Should your personal data that we control be lost, stolen or otherwise breached, where this constitutes a high risk to your rights and freedoms, we will contact you without delay. We will give you the contact details of the Data Protection Officer who is dealing with the breach, explain to you the nature of the breach and the steps we are taking to deal with it.
How We Obtained Your Data
Your personal data has been collected directly from you, via the online booking system or telephone booking, via our initial consultation registration form and health information given to the clinician.
Should You Wish to Complain
If you feel that we are mishandling your personal data in some way, you have the right to complain. Please send any queries to complaints to:-
Elevate Health, Chiropractic and Wellbeing Ltd., Sheriff Court Building, Dunnottar Avenue, Stonehaven, AB39 2JD
If you are not satisfied with our response, then you have the right to raise the matter with the Information Commissioner’s Office (ICO).